The Department of Defense Medical Support Office is dedicated to assisting beneficiaries enrolled in TRICARE Prime Remote (TRR).Their office is open Monday through Friday from 0700 to 1800 (6:00 p.m.) Central time. Call their toll free line at 1-888-647-6676 (1-888-MHS-MMSO). You can also email them: mmso-web@mmso.med.navy.mil.
For a list of forms and additional information on medical and pharmaceutical reimbursements: http://www.tricare.mil/MMSO/how.cfm
TRICARE is the health care program serving active duty service members, retirees, their families, survivors and certain former spouses worldwide. As a major component of the Military Health System, TRICARE brings together the health care resources of the uniformed services and supplements them with networks of civilian health care professionals, institutions, pharmacies and suppliers to provide access to high-quality health care services while maintaining the capability to support military operations.
The TRICARE Extended Care Health Option (ECHO) provides financial assistance to eligible beneficiaries who qualify based on specific mental or physical disabilities and offers an integrated set of services and supplies not available through the basic TRICARE program. TRICARE ECHO doesn't replace basic TRICARE programs; it supplements the benefits of the TRICARE program option that eligible beneficiaries use.
also see:
TRICARE Extended Care Health Option:
http://www-nmcp.med.navy.mil/Tricare/flyers/ECHO-Checklist.pdf
Health Net Federal Services: https://www.hnfs.net/common/caremanagement/efmp.htm
Military.com Benefits:
http://www.military.com/benefits/tricare/tricare-extended-care-health-option